All customers (Customer) of services provided by vuHosting (Provider) are bound by this agreement.

This Acceptable Use Policy (AUP) governs the acceptable use of accounts and services provided by Provider to Customer. Violations of this AUP are subject to penalties, including but not limited to suspension or revocation of services provided by Provider, or legal action in extreme cases.

General
Provider agrees to provide Customer with services agreed upon by Customer and Provider. Use of Provider resources (including machines and network servers) for illegal activities of any kind, including but not limited to;
unauthorized use (or attempted unauthorized use) of Provider's resources or other machines on the Internet; forging header information or user identification information; and software piracy is prohibited.

Provider services are for the sole use of Customer, and may not be resold or used by any other person, company, or organization. Customer agrees to keep account passwords secret, and to not share them with other persons, companies, or organizations.

Digital Storage
The Customer agrees that the term "Unlimited Storage" applies to their account if the capacity of their storage does not exceed 30% above the mean account usage of all other customers. This is calculated by assessing and recording storage usage per account across all vuHosting "shared hosting" customers. The Provider reserves the right to negotiate a new pricing structure with the Customer if the Customer exceeds the mean account usage by more than 30%. The Provider agrees to allow early termination of the contract if requested by the Customer due to this negotiation. The Provider reserves the right to terminate the contract if the Customer does not agree to the negotiated terms. Negotiation may include Storage based pricing or speed restrictions on the account to maintain profitability.
The customer is responsible for all data stored on vuHosting's servers and should maintain regular backups of their data. vuHosting accepts no responsibility for any content stored on our servers unless otherwise agreed to by contract with the customer. vuHosting will delete all customer content within 5 (five) days of receiving a cancellation request from a customer.

Data Usage
the Customer agrees that the term "Unlimited Data Transfers" applies
to their account if the volume of data transferred within a calendar month does not exceed 30% above the mean account usage of all other customers.
This is calculated by assessing and recording data transfer volume per account across all vuHosting and SGN Gaming Server customers, Hosting Customers, co-location, Dial Up or ADSL customers.
The Provider reserves the right to negotiate a new pricing structure with the Customer if the Customer exceeds the mean account usage by more than 30%.
The Provider agrees to allow early termination of the contract if requested by the Customer due to this negotiation. The Provider reserves the right to terminate the contract if the Customer does not agree to the negotiated terms. Negotiation may include volume based pricing or speed restrictions on the account to maintain profitability.

Email

Sending harassing, threatening, obscene or mass unsolicited e-mail,
forging header information in e-mail, or impersonating other users by
forging one's email address is prohibited. Use and storage of programs designed to send mass unsolicited e-mail is likewise prohibited.

Internet Relay Chat
Use of IRC bots or storing them on Provider's servers is prohibited.

Security
Use or storage of any programs or scripts which bypass the security and/or normal login controls on Provider servers or other network services on the internet is prohibited.

Internet Community Guidelines
Customer agrees to abide by common guidelines established by the internet community. For example, advertising in most Usenet groups or email lists is not allowed, unless the rules of that group or list specifically allow for advertisements. Unsolicited bulk email (UBE) is not acceptable in any case.

Internet Services
Provider services may not be used to disrupt or interfere with Provider
services, or with any other network services on the internet. This
includes unauthorized entry to computers or computing systems, or
unauthorized modification of a computer program or service. User also agrees not to spuriously spawn processes on Provider computer systems, or otherwise consume excess memory, disk space, or CPU cycles.

Customer agrees to respect the privacy of other Provider customers. Use of an account to view, alter, copy, or remove resources which do not belong to Customer is prohibited.
The customer agrees that a reasonable amount of disk space is defined by the Provider in reference to the definition of "Unlimited Storage". Available storage will determine the definition of unlimited storage at the time the customer indicates what storage will be needed. If necessary the provider will increase available storage capacity to allow for the customer's requirements. The provider reserves the right to define "reasonable amount" of storage for customer requirements.

Violations
Customer agrees to indemnify and defend Provider for claims or charges resulting from Customer use or misuse of services in violation of AUP, or material posted or propagated from Customer account.

Violations of this AUP are handled on a per-incident basis. In the
case of minor violations, Customer must take immediate action to
remedy the situation. In the case of extreme violations, Provider may
suspend or cancel Customer account(s) without notice.

Provider may monitor Customer actions without notice when Provider
seeks to determine if Customer may be violating AUP.